Terms and Conditions of Use and Sale

1) User Agreement:  

By using the sinobase.com.au website you accept these terms and conditions and our Privacy Policy. This Agreement is between you and Sinobase Pty Ltd (referred to in this Agreement as "we", "us" or "our"). We may change these terms at any time, and changes will be posted on the Website. By continuing to use the Website, you agree to be bound by the changes.

2) Registration and User Requirements

  1. You must be a registered member to make orders and access some features of the Website. You will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current.
  2. By using the Website and its associated functionality, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
  3. To register an account and use the Website you must be at least 18 years old, have a current Australian residential address and have capacity to enter into a legally binding agreement with us.

3) Access and use of the Website

  1. You must only use the Website through the interfaces provided by us and in accordance with these terms and any applicable law.
  2. You must not (or attempt to): interfere (or attempt to interfere) or disrupt (or attempt to disrupt) our site or the servers or networks that host our site; use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on our site; interfere (or attempt to interfere) with security-related or other features of our site; or use, copy or distribute (or attempt to use, copy or distribute) content without our express permission.
  3. We may refer fraudulent or abusive or illegal activity to the relevant authorities. You are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure.
  4. You must not use another member's account without our, and/or the other user's, express permission. If you suspect or become aware of any unauthorised use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).
  5. We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

4) Product description 

Due to photographic and screen limitations associated with the representation of goods, some actual goods (including, in particular, clothing, apparel and shoes) may differ to a small extent in visual appearance (for example in color) from the way they appear on the Website. In addition, where it is suitable to do so, some depictions of products or services are created or chosen by us for promotional purposes, and may not be an exact representation of the product or service received.

5) Placing Your Order

You may place an Order by adding items to ‘My Cart’ on the Sinobase website and clicking the "Check Out" button. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the Sinobase website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any products, however Sinobase will make every effort to supply products to you. We will notify you that your order is being processed by sending you an Order Confirmation via email, however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Sinobase and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when your order status moves to dispatched in the My Account My Orders Section. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

6) Prices Payment and Use of Discount/Coupon Codes

Sinobase will use its best endeavors to list Products with the most competitive prices. Sinobase reserves the right to change prices for Products displayed on the Sinobase web site at any time.  The prices of goods, delivery and other charges shown are in Australian dollars.

All payments must be received in full prior to dispatch of goods unless customer has a credit term with us.  If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order. A discount code is only valid for a single transaction, and may not be used in conjunction with any other discounts.

 

7)Shipping and Delivery

  1. Subject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email.
  2. We will use our best endeavors to meet stated time-frames for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 30 days delivery (for standard and express post). 
  3. Standard and express post are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout.
  4. Express post is available only in certain areas and for certain orders and your order eligibility will be confirmed at checkout.
  5. A signature may be required for some deliveries, and you are responsible for ensuring you are able to accept delivery.
 (a) We will not be held liable for late delivery where attempted delivery has occurred on or before the delivery time-frames; 
(b) A parcel has been signed for delivery has occurred (regardless of whether or not you have personally accepted delivery).
  6. We reserve the right to change, modify or discontinue any delivery options at our absolute discretion.